AI Chatbot for Instagram DMs & WhatsApp
Narriva's AI auto-replies to every Instagram DM, Facebook message, and WhatsApp inquiry — instantly, in your tone, 24/7. Capture leads, handle bookings, and answer FAQs while you focus on running your business.
Every DM answered. Every lead captured.
Narriva's AI chatbot handles the entire conversation layer of your social media — so customers always get an instant, helpful response.
Instagram DM Auto-Reply
Narriva instantly responds to every Instagram DM — answering questions about pricing, availability, hours, services, and more — in your brand's tone, 24/7.
WhatsApp Business Automation
Auto-reply to WhatsApp inquiries about orders, bookings, and prices. Capture phone numbers and intent so your team can follow up for high-value conversations.
Lead Scoring & Capture
Every customer who shows buying intent in a DM gets scored, tagged, and added to your lead inbox — with contact details and intent summary for your one-tap WhatsApp follow-up.
Speaks in Your Brand Voice
The AI learns your tone from your business profile — friendly Hinglish for a street cafe, professional English for a clinic — so every reply sounds authentically like you, not a robot.
Replies Within Seconds, 24/7
Customers message at midnight about your salon's weekend slots. Narriva replies within seconds — so you never lose a lead because you were asleep or busy.
Multi-Language Support
Auto-reply in Hinglish, Hindi, Marathi, Tamil, Telugu, and English — so your AI chatbot communicates naturally with customers in their preferred language.
From DM to converted customer.
Customer sends a DM
A customer messages you on Instagram, WhatsApp, or Facebook asking about your business.
AI reads the intent
Narriva understands what the customer is asking — booking, pricing, availability, directions, or general inquiry.
Instant personalised reply
A contextual, on-brand reply is sent within seconds — answering their question in your tone and language.
Lead captured
If the customer shows buying intent, they're scored and added to your lead inbox for WhatsApp follow-up.
AI chatbot built for your business type.
Restaurants & Cafes
- Delivery & reservation DMs
- Menu & price inquiries
- Opening hours & location
Salons & Parlours
- Appointment booking DMs
- Service pricing inquiries
- Slot availability queries
Boutiques & Fashion
- Size & price inquiries
- Custom order requests
- New arrival notifications
AI chatbot questions answered.
Can Narriva's AI chatbot reply to Instagram DMs automatically?
Yes. Narriva monitors your Instagram DMs and replies automatically — about pricing, availability, booking, hours, and services — instantly, 24/7, in your brand's tone.
Does the AI chatbot work for WhatsApp Business?
Yes. Narriva integrates with WhatsApp Business to auto-reply to inquiries, capture leads, and handle booking or order requests.
How does Narriva capture leads from DMs?
When a DM shows buying intent, Narriva tags it as a lead, captures contact details, and surfaces it in your lead inbox with a one-tap WhatsApp follow-up button.
Will replies sound robotic to my customers?
No. Narriva learns your business profile, services, and tone — then generates replies that sound like you wrote them. You can review any reply before it sends.
How many DMs can Narriva handle per month?
Starter includes 50 DMs/month, Growth handles 200/month, and Pro covers 600/month. Custom plans available for high-volume businesses.
Never miss a customer DM again.
Start your free trial and let Narriva's AI chatbot answer every Instagram DM, WhatsApp, and Facebook message for your business — 24/7, in your voice.
7-day free trial · No credit card · Cancel anytime