AI Chatbot for Instagram & Facebook DMs
Narriva AI's auto-replies to every Instagram DM and Facebook message. Instantly, in your tone, 24/7. Capture leads, handle bookings, and answer FAQs while you focus on running your business.
Every DM answered. Every lead captured.
Narriva AI's chatbot handles the entire conversation layer of your social media, so customers always get an instant, helpful response.
Instagram DM Auto-Reply
Narriva AI instantly responds to every Instagram DM in your brand's tone, 24/7, answering questions about pricing, availability, hours and services.
Facebook Message Auto-Reply
Auto-reply to Facebook messages about orders, bookings, and prices. Capture intent so your team can follow up for high-value conversations.
Lead Scoring & Capture
Every customer who shows buying intent in a DM gets scored, tagged, and added to your lead inbox, with contact details and intent summary for your one-tap follow-up.
Speaks in Your Brand Voice
The AI learns your tone from your business profile, a friendly, casual voice for a cafe or a polished, professional one for a clinic, so every reply sounds authentically like you, not a robot.
Replies Within Seconds, 24/7
Customers message at midnight about your salon's weekend slots. Narriva AI replies within seconds, so you never lose a lead because you were asleep or busy.
Multi-Language Support
Auto-reply in your customers' language, so your AI chatbot communicates naturally with every customer in the language they prefer.
From DM to converted customer.
Customer sends a DM
A customer messages you on Instagram or Facebook asking about your business.
AI reads the intent
Narriva AI understands what the customer is asking, booking, pricing, availability, directions, or general inquiry.
Instant personalised reply
A contextual, on-brand reply is sent within seconds, answering their question in your tone and language.
Lead captured
If the customer shows buying intent, they're scored and added to your lead inbox for follow-up.
AI chatbot built for your business type.
Restaurants & Cafes
- Delivery & reservation DMs
- Menu & price inquiries
- Opening hours & location
Salons & Parlours
- Appointment booking DMs
- Service pricing inquiries
- Slot availability queries
Boutiques & Fashion
- Size & price inquiries
- Custom order requests
- New arrival notifications
AI chatbot questions answered.
Can Narriva AI's chatbot reply to Instagram DMs automatically?
Yes. Narriva AI monitors your Instagram DMs and replies automatically about pricing, availability, booking, hours and services. Instantly, 24/7, in your brand's tone.
Does the AI chatbot work for Facebook messages?
Yes. Narriva AI auto-replies to Facebook messages as well as Instagram DMs, capturing leads and handling booking or order requests.
How does Narriva AI capture leads from DMs?
When a DM shows buying intent, Narriva AI tags it as a lead, captures contact details, and surfaces it in your lead inbox with a one-tap follow-up button.
Will replies sound robotic to my customers?
No. Narriva AI learns your business profile, services, and tone, then generates replies that sound like you wrote them. You can review any reply before it sends.
How many DMs can Narriva AI handle per month?
Starter includes 300 DMs/month, Growth includes 1000 DMs/month, and Pro includes 2000 DMs/month. Custom plans are available for high-volume businesses.
Never miss a customer DM again.
Start your free trial and let Narriva AI's chatbot answer every Instagram DM and Facebook message for your business, 24/7, in your voice.
7-day free trial · No credit card · Cancel anytime